Orders are shipped exclusively through courier companies.

When placing your order, select the postal address to which you wish the order to be shipped, in the “BILLING DETAILS” section.

Once you complete the registration, an e-mail is automatically sent to you and your order is on its way!

The courier companies we work with for shipments is FedEx.

Cash on delivery service is not available.

HAS MY ORDER BEEN PROCESSED?

Upon completion of your order, you will automatically receive an e-mail with the phrase “Your order at jirakisleather.gr has been received” in the subject line.

This e-mail mentions information such as the unique five-digit number of your order.

ELEMENTS THAT HELP FOR FASTER DELIVERY

During the process of placing your order in the Order Notes field it is extremely helpful to mention information such as:

-The name you write on the doorbell or intercom, if they differ from yours.

-If it is a workplace, it is useful to mention the name of the company, the store, the business and if there is a reason, the number of the office or the floor.

The above information is particularly helpful for faster delivery and prevents the possibility of the parcel being “unknown recipient”. It prevents at least 1 to 2 days of further delay.

SHIPPING DETAILS

– Orders placed on Friday from 14:00 onwards, as well as Saturday and Sunday orders are delivered from our store to be sent to the respective courier company on Monday.

–Orders placed on a holiday are shipped the next business day.

*Working days are Monday to Friday

ORDER STATUS

Your order is being processed: We have received your order and it is in the pre-packing stage.

Your order is complete: Your order is ready in its package and is awaiting its receipt by the courier company. In the specific information you will receive, both the company that has made the shipment and the shipment number are indicated.

Order Canceled: Something went wrong during the order process and it was not completed successfully. In this case you must perform the procedure again.